Your data security is our priority
We take security seriously. Here's how we protect your engineering data and maintain your trust.
Data Access
How we access your data
We use industry-standard OAuth authentication to connect to your ClickUp workspace.
OAuth Authentication
We use ClickUp's official OAuth flow. You authorize access through ClickUp directly - we never see or store your password. You can revoke access at any time from your ClickUp settings.
Read-Only Access
We only request read permissions. TheMetrics cannot create, modify, or delete any tasks, spaces, or data in your ClickUp workspace. We're observers, not operators.
Encryption in Transit
All data transferred between your browser, our servers, and ClickUp's API uses TLS encryption. Your data is encrypted while in motion across the internet.
Isolated Data Storage
Each customer's data is logically isolated. Your engineering metrics are stored separately and cannot be accessed by other customers or mixed with their data.
Our Commitments
What we promise
Clear commitments about how we handle your data.
No credential storage
We never store your ClickUp credentials. Authentication is handled entirely through OAuth, and we only store the access tokens needed to sync your data.
Data deletion on request
You can request complete deletion of your data at any time. When you disconnect your account or request deletion, we remove all your stored data from our systems.
Minimal data collection
We only collect the data needed to provide engineering metrics. We don't access message content, file attachments, or personal information beyond what's necessary.
No data selling
We will never sell your data to third parties. Your engineering metrics are used solely to provide you with insights and improve our product.
Revoke access anytime
You maintain full control. Disconnect TheMetrics from your ClickUp workspace settings at any time, and we'll lose the ability to access your data.
Security questions?
If you have any questions about our security practices or need more details for your security review, we're happy to help.
Contact Security Team