Set goals on Product Directions
Each product direction can now carry goals: a metric (built in, or your own such as conversion or NPS), where it starts, the target and the exact days it runs. TheMetrics marks each goal on track, at risk or off track.
Choose which pages each person can open
Admins can now limit a person to the pages they need, for example Product Directions alone. Other pages stay in their menu with a lock and tell them whom to ask; their data stays closed in the app and through connected AI tools.
DORA trends now open on the Overview
The weekly DORA trend chart was only visible after you opened a service. It now sits on the DORA Overview itself, under the services table, starting with your busiest service.
DORA now counts Helm rollbacks and older-version deploys
This changes how a number is computed. Your charts can move without your data moving.
Change fail rate, rework rate and recovery time now count rollbacks made with a rollback job (such as helm rollback) and deploys of an older version tag. Before, only a redeploy of an earlier commit counted. These metrics can go up for services that roll back this way.
Rollback rate on the DORA Stability tab
The Stability tab of each service now shows its rollback rate: the share of production releases that rolled production back, with how each one was found.
Your name in Profile now saves
Changing your name in Profile looked like it worked but kept the old one. It now saves. The Bio field and photo upload, which never saved anything, are gone.
DORA trends by week, and a 12-month period
The DORA Overview now charts every metric week by week, with a trend line, a 4-week average and one sentence on whether the service is getting better or worse. You can also pick the last 12 months as the period.
Changing your password works again
The Change Password form in your Profile answered every attempt with "Failed to change password. Please try again." and kept your old password. It now changes the password, or tells you exactly what to fix.
Story Point Distribution shows every estimate
The Story Point Distribution card on Velocity now reports time, Cost / SP and suggested weights for every estimate, however few tasks it has. Times of a day or more read in days, and the note under the table is shorter.
Time in a status no longer absorbs the review and test loops that came after it
This changes how a number is computed. Your charts can move without your data moving.
When a task bounced between later statuses, such as test and review, the status before that loop was shown as lasting until the loop ended. Each status is now capped at the total time ClickUp recorded for it. Time in status, Cycle Time and the hours and costs built on them go down.
Milestones Completed no longer counts epics because the Milestones page shows them
This changes how a number is computed. Your charts can move without your data moving.
The Milestones Completed card and the dashboard's Throughput card used to count epics whenever the Milestones page was set to show epics, while the Velocity chart counted milestones only. Both now count what the View chooses, milestones unless it says otherwise. If your Milestones page showed epics, these two cards can go down.
Choose which task types count as delivered milestones
Milestones Completed on Velocity and Throughput on the dashboard can now count epics, or any task type your ClickUp workspace defines, as well as milestones. Each View chooses its own list in Lens settings, and the cards say what they count.
Suggested story point weights now count in 1-point tasks
This changes how a number is computed. Your charts can move without your data moving.
The suggested weights on Velocity's Story Point Distribution card now keep a 1-point task at 1 and count every other estimate as so many 1-point tasks. Weights you already saved, and weighted work, do not change.
Cost per story point, in dollars, for every estimate
Cost / SP on Velocity's Story Point Distribution card is now in US dollars: what one story point cost at each estimate, priced from the pay of the people who did the work. People without financial access still see the time-based ratio.
Faster sprint trends, and no more "Too many requests" in Product Directions
The per-sprint trend charts load about six times faster for large workspaces, and searching for tasks while filling a Product Direction no longer stops with a "Too many requests" error. No numbers change.
Smaller improvements, September–October 2026
Lens settings now show the path work takes through your statuses, "Resync from ClickUp" really imports statuses, ClickUp sync no longer leaves gaps after an interruption, AI reports respect your View and teams, and task titles open the task.
Metric definition changes, September–October 2026
This changes how a number is computed. Your charts can move without your data moving.
Several numbers changed how they compute since 1 September: the Health score's Quality dimension, Delivery Pace, Allocation Investment, Velocity's sprint bars, capacity, Inventory, AI reports and DORA. Here is what moved, in which direction, and why — read it before comparing against a figure you reported earlier.
SP per engineer is now counted per sprint, and task cost skips days nobody was employed
This changes how a number is computed. Your charts can move without your data moving.
Two numbers can move even if nobody left: SP per engineer now divides each sprint by the people employed during that sprint, and Task Details no longer charges salary for a period someone was not employed in.
Stale tasks are now left out of metrics
This changes how a number is computed. Your charts can move without your data moving.
From 14 October, items that sat longer than 12 months in one non-completed status are left out of every metric by default. Lead time, cycle time, hours, bottleneck times and counts mostly go down; team parallelism usually goes up. Switch the Stale tasks filter off to see the previous numbers.
Hide stale tasks from every metric
Tasks that sat in one status for longer than a limit, such as a ticket forgotten in Backlog for two years, are now left out of every metric. You set the limit from 1 day to 24 months, per task type if you need to, and you can open the full list of what was left out at any time.
End someone's employment, and their cost stops on their last day
You can now record that someone left the company. From the day after their last working day they draw no salary, add no capacity and drop out of headcount and payroll in every metric, while the work they delivered stays counted.
Ask TheMetrics from Claude Code, Cursor, Codex and other AI tools
Connect Claude Code, Cursor, VS Code, Codex or Claude to TheMetrics and ask about delivery, flow, cost, forecasts and DORA in plain language. The answers use the same numbers and definitions as the app, and you only see what your own access allows. Available on the Enterprise plan.
Bottleneck Detector task lists now add up to the status total
This changes how a number is computed. Your charts can move without your data moving.
When you open a status in the Workflow Bottleneck Detector, each task now shows its full time in that status instead of splitting it between assignees, so the list adds up to the status total. Tasks with more than one assignee show higher numbers than before.
Bottleneck Detector shows days, weeks, months and years
The Workflow Bottleneck Detector now shows time in status in units you can read at a glance — "2w 3d" or "1y 3mo" instead of "408h" or "10956h". The numbers themselves are unchanged.
Bottleneck Detector no longer mixes numbers from two filters
The Workflow Bottleneck Detector could show status totals for closed tasks while the task list underneath showed in-progress tasks, so the two did not match. Both now always use the filter you chose.
Product Directions: what each product line cost, month by month
Group projects, milestones, epics and tasks into product directions — Payments, Mobile, Platform — and see what each one cost month by month, what is left to spend, and the basis behind every dollar, with an Excel export your finance team can audit. Business and Enterprise.
Find out what a story point actually costs your teams
A new Story Point Distribution card shows how long each estimate really takes and suggests weights that make your scale honest. Time Tracking gains Elapsed and Lifecycle Time per SP, and Delivery Pace now tells you whether a point is getting faster or slower to deliver than it used to.
DORA, rebuilt: how fast and how safely each service ships — and what to fix first
DORA Metrics is rebuilt from the ground up: one page per service with a plain-language verdict, DORA 2025 benchmarks, failures traced to the change that caused them, and a ranked list of what to fix first. No GitLab? It can now estimate DORA from your ClickUp workflow. Enterprise.
Planning: a capacity ledger that adds up, and a timeline you can read one iteration at a time
Planning's "Where capacity goes" panel is now a ledger in which committed always equals done plus left, and every figure opens onto the tasks behind it. The timeline can be read one iteration at a time and filtered by delivery state.
Quality: how much of what you delivered was fixing what you delivered
A new Quality page answers one question: how much delivered work was fixing work? Defect Leakage Rate, Rework Rate and Defect Share, against goals you set, and every figure opens onto the tasks behind it — including why each one counts as rework.
Financial access is now granted per person, not per role
Admins can now decide, person by person, who sees salaries, costs, cost per story point and ROI. Everyone else keeps every delivery metric; the money simply is not there. Existing users kept their role's access.
Delivery Alerts: slipped work, posted to ClickUp Chat on a schedule
Schedule a delivery check-in into ClickUp Chat — a channel, a group conversation or one person's DM. It lists every epic and milestone that missed a due date someone set, or is about to, with its owner and the question worth asking. Business and Enterprise.
Planning: commit to a date, and see if it holds
Planning is live on Business and Enterprise. Build an interval from the work already in your tracker, commit to it, and get a capacity-aware forecast of whether the date holds — with every item linked back to the task it came from.
Metric definition changes, August 2026
This changes how a number is computed. Your charts can move without your data moving.
Four metrics changed how they compute in August — per-person cost attribution, per-person identity, duplicate task revisions and View scoping — and some screens are still wrong today. Cost Analysis and the accounting exports are the ones to check before you rely on them.
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